FOR THE PEOPLE WHO MAKE SERVICE HAPPEN

A great meal starts with you.

Five-minute lessons for a more confident shift. Start with the greeting that makes every guest feel expected.

A free starting track. Five-minute lessons.

Warm restaurant dining room with a carefully set table before service
A little practice, every day.On your phone. At your pace.
5 min per lesson5 lessons · Free to startLEARNING, AT YOUR PACE

MADE FOR YOUR EVERYDAY

One restaurant. Many small moments of care.

Built for the people at the door, on the floor and behind the scenes.

YOUR STARTING POINT

The first thirty seconds matter.

Learn how eye contact, timing and a few clear words help guests feel welcome.

A restaurant team member learning between service
Free to start

The First Thirty Seconds: Greeting Every Guest

Inside the track

  1. Why the Greeting Decides How the Whole Meal Is Judged
  2. Eye Contact, a Smile and the Ten-Second Rule at the Door
  3. Greeting Words That Work: Simple Phrases for Any Accent
  4. Acknowledging Guests While You Are Still Busy With Another
  5. Greeting Walk-Ins, Reservations and Regulars Differently

LEARNING, AT YOUR PACE

Fits between the rushes.

Watch one lesson, check your understanding and take the idea into your next shift.

  1. 01

    Watch

    One idea at a time in a short lesson.

  2. 02

    Check

    Answer questions to revisit what you learned.

  3. 03

    Continue

    Work through the track at your own pace.

Start learning free
DineSkills app welcome screen
The actual learning app

A FEW PRACTICAL DETAILS

Before you begin

How long does a lesson take?
About five minutes, with questions to check what you learned. Work through the track at your own pace.
Do I need to install anything?
You can open the web app in a browser on your phone or computer.
Where should I start?
Try the free starting track featured on this page. Open the app to see the available lessons.
Can I discuss learning for a group?
Yes. Use the contact form to tell us about your group and what you want to help them learn.